Service, monitoring and management of IP networks

Based on our long-time experience we provide services of network administration; they are adjusted to specific needs of our customers. This approach results from the continuous consultations and analysis of actual needs and is usually linked with supply of information technologies of high-quality and reliable marks including service provision, consultancy and related services.

In terms of administration, operative and strategic needs, linked with operating technology, software and intradepartmental security, are being completely solved on general level. We continuously propose optimal logic of systems which tends to increase control over your business. Description of services for network administration results from management model according to ISO standards. The basic functions are as follows:

Fault Management

It is solved through monitoring state of device or eventually processes by means of “what´s up monitors” with login and evaluation of warning reports which are sent by devices (traps, alerts), eventually by means of proprietary tools of Optivity, CIM, CiscoWorks.

Configuration Management

It is solved through suitable, especially proprietary, configuration tools; it can follow directory structures (Active Directory, Domain, NDS, RADIUS, TACACS+...) and thus Security Management, eventually Accounting Management. Business can be developed by so called Policy Service Management defining network behaviour, by guarantee of band and transmission of certain applications by means of priority technologies and IntServ or DiffServ services. This part solves questions related to the optimal functionality of system and partially also to system security (minimally as far as relevant components are concerned).

Performance Management

It is solved by login of load parameters and evaluation of stored data; above-mentioned Service Level Management can also be a part of Performance Management. This part solves questions related to agents´ response (not only network connections but also output of stations and servers).

Security Management

It is necessary to be solved in context with used components of information system, it follows directory structure and used technologies; it also can include access into a network on the level of active elements, access to file or application servers, distant access (RAS, VPN), security of Internet connection, extranet creation, cryptography of data which are transferred through WAN networks, security of mailing systems, electronic signatures etc.

Accounting Management

It solves business related to usage of certain applications or network services, it can include for example following the usage of disk capacity, mailing systems, Internet access, distant access, ... All parts of management can be used in connection with the whole network infrastructure – from clients´ stations, over active elements up to application server systems.